Support

Support


Outsourced Technology Services

With expertise built from more than a decade of service experience and innovation anchored in customer focus, plus a comprehensive portfolio of services, AHS enables you to launch and optimize a customer-paid technology services program that enhances and maximizes your value proposition to create long-term customer relationships.

Whether white-label or part of our affiliate program, you gain not only from our experience and proven best practices into delivering the critical business components and services needed to run a customer-paid technology support services program. Bundle our services with your core products and services for the best results.

Your choice of core services for small businesses and consumers:

  • Server monitoring and management
  • Application Managed Services
  • 24/7 Support Service Help Desk
  • Rollouts
  • Migrations
  • Managed Hosting

Value-added services integration and support

  • Online data backup
  • Application/database/network management
  • Consulting technical support

We maintain technology is a people business. At AHS we know your employees are the very ones that you rely on to outpace your competition. Likewise for us! Our people are at the heart of our solutions. They are highly trained to listen carefully before proposing answers to your unique IT needs, and they are expert at quick and complete resolutions.

When your people are derailed by technology, we address both the technical problem and their frustration. Our person-to-person help gets your team back to work ASAP and allows you to focus on your core business and your customers.

Components of Support Services

AHS Support Services offers direct access via both the telephone and the web to our skilled staff of technical engineers for problem resolution, bug reporting, and technical issues.

Assistance and problem resolution part of our Support Services include:

  • High quality problem analysis and responsiveness
  • Prioritisation of problems based on the problem severity
  • Pre-announcement of maintenance releases, product updates and patches.

Our Company support specialists are trained in problem solving and solution analysis and take a focused and structured approach to solving critical and time-sensitive issues. Their technical skills and customer training, combined with practical hands-on experience with AHS products and operating systems, ensure consistent, reliable, and knowledgeable response to every questions and problems that our Clients may have.

This was one of the BEST hires I have ever done. Very professional, quick, and did everything I asked with a smile. I defiant recommend to EVERYONE!


- Richard – Fuzzy Threads, LLC

We found the staff to be very responsive and very keen to help, fix issues and work with us to resolve problems. Overall we would recommend working with them.


- RLIndustries (London, UK)

If you must outsource your web & software development, this is the team to hire. We had a very fruitful collaboration and we are very happy with the results. I warmly recommend Angel HS for everybody.


- Myrna Nickelsen – SolidLine Products Ltd

Marius and his team was able to turn around my project in a very short time. Would always recommend to anyone.(05/09/2013)


- Canadian Real Estate

Worked on website in a thoughtful way, meeting deadlines and with expected results. Looking forward to continued relationship.


- Tim Giberson – Printed4u.com
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List of trusted clients
  • Yosi Samra
  • GoCare
  • Brothers Pizza
  • Longevity Warehouse
Marius Ion ANGEL HOT SOFT LLC (800) 316-7677