BPO

BPO


Team up to take your business results to the next level

Business process outsourcing (BPO) is the contracting of a specific business task, such as payroll, to a third-party service provider. These are trying times for business, Economic fragility and High consumer expectations. A true business partner can help a visionary tech leader to deliver analytics, efficiency, automation and mobility. Let AHS help you turn the data you reap into higher profits and lower costs.

Usually, BPO is implemented as a cost-saving measure for tasks that a company requires but does not depend upon to maintain their position in the marketplace. BPO is often divided into two categories: back office outsourcing which includes internal business functions such as billing or purchasing, and front office outsourcing which includes customer-related services such as marketing or tech support.

BPO that is contracted outside a company’s own country is sometimes called offshore outsourcing. BPO that is contracted to a company’s neighboring country is sometimes called near shore outsourcing, and BPO that is contracted with the company’s own county is sometimes called onshore outsourcing.

We handle your day-to-day operations while you focus on the big picture.

We’ll manage your critical office processes so you can concentrate on your real business. This means you can get higher customer satisfaction and loyalty, and better technology, security and compliance while reducing operating costs and capital expenditures.

Cross-Industry BPO Services offered for Customer Care:

  • Customer Service
  • Finance and Accounting
  • Marketing
  • Procurement
  • Supply Chain
  • Talent and HR
  • Technical Support
  • Sales Services
  • CRM
  • Business Intelligence
  • Human Resources Consulting
  • Human Resources Outsourcing

Industry-specific Services:

  • Accelerated R&D
  • Business Process Capacity Solutions
  • Credit Services
  • Health Administration
  • Health Management
  • Insurance
  • Network
  • Utilities
  • Communication and Marketing Services

Our call center services include:

  • Technical Support & Help Desk Services
  • Customer Service Inbound Call Center
  • Social Media Monitoring & Website Monitoring
  • Corporate Service Desk and Corporate IT services
  • Shared NOC (Network Operation Center) Support
  • Back Office Processing Services
  • Fulfillment, Returns Processing & Warehouse Services

This was one of the BEST hires I have ever done. Very professional, quick, and did everything I asked with a smile. I defiant recommend to EVERYONE!


- Richard – Fuzzy Threads, LLC

We found the staff to be very responsive and very keen to help, fix issues and work with us to resolve problems. Overall we would recommend working with them.


- RLIndustries (London, UK)

If you must outsource your web & software development, this is the team to hire. We had a very fruitful collaboration and we are very happy with the results. I warmly recommend Angel HS for everybody.


- Myrna Nickelsen – SolidLine Products Ltd

Marius and his team was able to turn around my project in a very short time. Would always recommend to anyone.(05/09/2013)


- Canadian Real Estate

Worked on website in a thoughtful way, meeting deadlines and with expected results. Looking forward to continued relationship.


- Tim Giberson – Printed4u.com
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List of trusted clients
  • GoCare
  • Group Vertical
  • Yosi Samra
  • Hellatees
Marius Ion ANGEL HOT SOFT LLC (800) 316-7677