Not sure why this problem happens, but here's a couple of things to try one of these two solutions.

This usually fixes the problem:

  1. Create new admin user (e.g. newadmin) with Administrator Role
  2. Login as 'newadmin'
  3. Degrade the old 'admin' user to Role of Subscriber and Save
  4. Promote the old 'admin' back to Administrator Role and Save
  5. Login as the old 'admin'

If that doesn't work, try:

  1. Create a new admin user (e.g. newadmin) with Administrator Role
  2. Login as 'newadmin'
  3. Delete the old 'admin' user and assign any posts to 'newadmin'
  4. Create 'admin' user with Administrator Role
  5. Login as 'admin'
  6. Delete 'newadmin' user and assign posts to 'admin'

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